Frequently Asked Questions
General
How much is a routine eye exam? How much will glasses/contacts cost?
This varies based on your vision insurance. Please contact us for more information.
Can my child get an eye exam?
Of course! We accept all children above the age of four.
How long does it take for my new glasses to arrive?
It usually takes 7-10 business days. This will vary based on holidays, frame companies, and optical labs. Please contact our opticians for more information.
How long does it take for my new contacts to arrive?
It usually takes 3-5 business days. This will vary based on holidays and optical labs. Please contact our opticians for more information.
Do I need to make an appointment to pick up my glasses/contacts?
No, you do not need to make an appointment. You are welcome to pick them up at your convenience during our normal business hours. Please allow 15 minutes before closing to ensure ample time for our opticians to assist you.
This varies based on your vision insurance. Please contact us for more information.
Can my child get an eye exam?
Of course! We accept all children above the age of four.
How long does it take for my new glasses to arrive?
It usually takes 7-10 business days. This will vary based on holidays, frame companies, and optical labs. Please contact our opticians for more information.
How long does it take for my new contacts to arrive?
It usually takes 3-5 business days. This will vary based on holidays and optical labs. Please contact our opticians for more information.
Do I need to make an appointment to pick up my glasses/contacts?
No, you do not need to make an appointment. You are welcome to pick them up at your convenience during our normal business hours. Please allow 15 minutes before closing to ensure ample time for our opticians to assist you.
Obtaining Your Prescription
Can I get my glasses/contact lens prescription emailed to me?
We do not email prescriptions. However, we can fax them to you or we can prepare your prescription for pickup.
We do not email prescriptions. However, we can fax them to you or we can prepare your prescription for pickup.
Contact Lens Evaluations
What is the difference between a routine eye exam and a contact lens evaluation?
Contact lens evaluations are additional services provided by the doctor to find the ideal contact lens correction, comfort, and fit for you.
Why do I need to have a contact lens evaluation every year?
Contact lens prescriptions expire after one year. In order to purchase contacts for the next 12 months, a contact lens evaluation is required.
My prescription hasn’t changed, so why do I need a contact lens evaluation?
The interaction of a contact lens with the eye can change depending on your health, medication use, home environment, or work environment. The doctor must re-evaluate yearly because there is always a possibility the prescription may change or the health of the cornea may become compromised as a result of multiple life factors.
Contact lens evaluations are additional services provided by the doctor to find the ideal contact lens correction, comfort, and fit for you.
Why do I need to have a contact lens evaluation every year?
Contact lens prescriptions expire after one year. In order to purchase contacts for the next 12 months, a contact lens evaluation is required.
My prescription hasn’t changed, so why do I need a contact lens evaluation?
The interaction of a contact lens with the eye can change depending on your health, medication use, home environment, or work environment. The doctor must re-evaluate yearly because there is always a possibility the prescription may change or the health of the cornea may become compromised as a result of multiple life factors.
Optos
What exactly is the Optos?
Getting an optomap image using the Optos is fast and painless! There are no side effects and no extra time is required.
Using advanced scanning laser technology, the Optos captures an ultra-wide view of your retina in one panoramic image while traditional methods only show a small portion of your retina at a time. It provides a permanent digital picture of your eyes for continuous monitoring of health. Our doctors can magnify and highlight suspicious areas, allowing for early detection and protection from visual impairment and life-threatening diseases such as cancer, stroke, and cardiovascular disease.
Getting an optomap image using the Optos is fast and painless! There are no side effects and no extra time is required.
Using advanced scanning laser technology, the Optos captures an ultra-wide view of your retina in one panoramic image while traditional methods only show a small portion of your retina at a time. It provides a permanent digital picture of your eyes for continuous monitoring of health. Our doctors can magnify and highlight suspicious areas, allowing for early detection and protection from visual impairment and life-threatening diseases such as cancer, stroke, and cardiovascular disease.
Medical Visits
Is my routine eye exam covered under my medical insurance?
This varies based on your insurance. Please contact our reception for more information.
Do you accept HMO or PPO?
Yes, we except PPO plans for medical visits. We do not accept HMO plans unless it is referred by EMG or Memorial. If you have an HMO plan, you are welcome to see us for a medical visit, but be aware that this will be out of pocket. Please contact us for more information.
This varies based on your insurance. Please contact our reception for more information.
Do you accept HMO or PPO?
Yes, we except PPO plans for medical visits. We do not accept HMO plans unless it is referred by EMG or Memorial. If you have an HMO plan, you are welcome to see us for a medical visit, but be aware that this will be out of pocket. Please contact us for more information.